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Tickets can be purchased on the door when there are seats still available for that performance, though we encourage booking in advance to avoid disappointment and to ensure you have your desired seats. Worcester Theatres can not guarantee tickets will be available to purchase on the door, all ticket sales are subject to availability.

An option for ticket insurance is available when you purchase any ticket. The insurance will cover you should you need a refund due to illness or extenuating circumstances.

Should a show be cancelled, we will do our very best to contact you straight away using the contact details we have available. Please ensure when booking that you have provided the best up to date contact information for our Box Office team to notify you of any changes or cancellations to any events. If a show is cancelled, you will recieve a full refund. The option of adding this as credit to your account is also available. In the event the show is postponed and rescheduled, the box office will offer you a refund or an exchange to the new date of the performance.

A pre-payment plan can be arranged by contacting the Box Office directly. They will help you add credit to your account each month, of however much money you decide. The tickets will be held on reserve for you until the total amount has been achieved.

We offer a range of bar snacks at both of our venues, including crisps, nuts, biscuits etc. We also sometimes offer fresh baked goods such as cake or brownies, though this is not always available.